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Student Support
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Support at every stage of your learning journey
At academyEX we’re committed to providing you with high quality, innovative learning opportunities, and encompassed in this is our commitment to learner wellbeing and safety.
Learners are at the centre of all that we do, and enabling all learners to feel secure and their wellbeing enhanced through study is a priority. We have a range of services and resources available to help you succeed in your learning journey with us.
We offer support throughout your learning journey
Māori and Pacific Support
We have additional support available for our Māori and Pasifika learners. Support staff, ManaakiFono group, pastoral and more.
Scholarships and Funding
We offer a range of ways to help fund your study to make learning more accessible to everyone.
Converge Community
Connect with other learners to build your network, plan your future, and share your aspirations for impact, projects, jobs and more.
Alumni Support
Our Alumni community is a constant source of inspiration and connection - we love to celebrate your success, achievements and research.
Academic Support
We know that academic writing, referencing and research can sometimes be daunting, especially when returning to study, but we do things a bit differently at academyEX and have a range of resources and strategies are available to support you with academic skills during your study with us.
Platform and IT Support
We know technology can sometimes not work as planned. If you find yourself needing support with the learning management system, the e-library or any other digital platforms we use such as Slack or Zoom, please let the support team know.
Health and Wellbeing
academyEX students can access to a range of digital health and wellbeing services. You can contact a member of your programme team for support or our Communities Manager for guidance and a listening ear to help you with your concerns.
Disability Services
academyEX is committed to providing services to help students who indicate a disability that impacts on their learning. We will reach out to those who disclose a disability during their enrolment to talk through how we can effectively support you, or contact us to discuss hpw we can support you.
TEACHING & LEARNING
Te Ara Kōtihi
Te Ara Kōtihi means ‘the pathway to success‘ and it’s our organisation-wide strategy that provides structure, principles and goals to ensure we are all working as a collective - to provide high quality, equitable teaching and learning that enables all learners to meet their goals and aspirations.
The whakataukī (a Māori proverb) Nā tō rourou, nā taku rourou ka ora ai te iwi, With your food basket and my food basket we will thrive frames our strategy. This highlights the importance of having a shared purpose and everyone contributing to ensure we thrive as a collective.
Te Ara Kōtihi is a central part of the academyEX commitment to Te Tiriti o Waitangi with positive relationships and values (Manaaki, Rangatiratanga, Ako and Pono) driving our practice.
GRADUATION
Celebrating our Learners Success
Graduation is one of the most special times of the year at academyEX. We love celebrating the hard work, dedication and positive impact learning has had for our students, but also our faculty who support our learners through their journey. Our most recent graduation ceremony in 2022 was a celebration of those who have grown perosnally and professionaly, built new knowledge and capability beyond what they thought they were capable of - found confidence to uncover their authentic selves.
LEARNER SAFETY
How we provide you with a safe learning environment
At academyEX we’re committed to providing high quality, innovative learning opportunities, and encompassed in this is our commitment to learner wellbeing and safety.
Our Learner Wellbeing and Safety Strategic Goals:
Provide an inclusive and safe learning environment (both in person, and online) that enables diverse learners to thrive as individuals and key members of their communities.
Proactively engage with learners and stakeholders to ensure continuous improvement of learner wellbeing and safety policies.
Support learners and alumni, both in New Zealand and globally, in responsive, inclusive, culturally appropriate ways to create a strong sense of connection and community.
We regularly review our practices to ensure that we continue to meet all outcomes of the Education (Pastoral Care of Tertiary and International Learners) Code of Practice 2021. Our latest self-review report can be found here and outlines the steps taken to evaluate and actions identified to continue to improve our practices.
OUR PEOPLE
Meet some of our team
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Frequently asked questions
We've compiled a list of FAQs to help answer common questions. Take a look and see if your question is answered here.
Make an enquiry
We understand that the decision to study or begin a project requires a lot of consideration. If you have questions, please send us your enquiry and we will be in touch soon.
Book a chat
We get it – sometimes it’s nice to chat to a real human! Contact our Student Experience team to have a chat.