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What does the next generation want from their banks? For Lance Webb, the answer lies at the intersection of technology, trust, and human behaviour. As Executive Director at Ipsos New Zealand and leader of the Asia Pacific Advisory Hub, he helps organisations design experiences that create real impact.

Designing the Future of Banking

While studying the Master of Technological Futures at academyEX, Lance combined that expertise with his passion for financial wellbeing to explore what young and emerging adults need to thrive in a digital world. His project, The Future Bank Starts Here, developed a Trust Framework and Execution Model to help banks and Fintechs design more human, inclusive and future-ready experiences.What to Expect<ul><li>Insights from research on how younger generations view money, trust, and technology</li><li>A look at what the future of banking could mean for people and organisations</li><li>Reflections on studying part-time while leading at an executive level</li></ul>Join us to hear how one leader is reimagining the future of finance. And why trust and human connection still matter most in a digital world.